Utz Terrace COVID-19 Reopening Plans, Policies & Procedures

Last Updated: June 9, 2021

Community Status

  • Residential Living – Green
  • Personal Care – Green
  • Skilled Care – Green
View the Visitation Guidance

Personal Care & Skilled Care Visitation Guidelines

Reopening Plans & Guidelines

Resident Services & Programs

  • Personal housekeeping services for cottage residents permitted with restrictions. Personal housekeepers are not permitted in apartment buildings.
  • Non-emergent maintenance services for residential living residents permitted.
  • Beauty & barber services are available by appointment.
  • The library and fitness center are open.
  • Limited Spirit360 programs offered virtually. Additional programs are being offered for in small groups, in addition to hallway and individual programming.

Dining Services

  • Skilled care and personal care residents will rotate in small groups to dine in the dining room at 25% capacity each day for lunch, when in green status. If not dining in the small group, all other residents will be provided in-room meal service.
  • Curbside and delivery meal service available for residential living cottage and apartment residents.

Testing, Screening & Remote Work

  • Ongoing testing of all residents and team members who are not vaccinated at our personal care residence and skilled care center based on county positivity rates and active cases within the community.
  • Ongoing screening of all team members and contracted ancillary/support service personnel at the start of every work shift, includes temperature taking.
  • Ongoing screening of all vendors and other visitors who enter our campuses.
  • On-campus personnel limited to those who are essential to the care of our residents. Other team members working remotely.


  • Appropriate use of onsite PPE (personal protection equipment) for all team members.
  • Per guidance from CMS, residents must wear a face covering for their safety and the safety of their caregivers whenever a caregiver is in their room. Each resident has received two masks for their personal use. Staff will ask residents to put on their mask every time they enter your family member’s room. These masks will be washed in our laundry department to insure proper safety precautions are taken.

Residential Living Visitation Guidelines

Cottage Residents Guests

  • Guests are not required to register.
  • Limit outside visitors to four or less at a time.
  • Visit outside, if possible, and maintain safe social/physical distancing at all times.
  • Guests must wear masks when on campus. There are no exceptions to this rule.


  • Visit with your guests outside whenever possible.
  • Outdoor social gatherings should be limited to groups of 10 people or less.
  • Maintain social/physical distancing guidelines of at least six feet at all times.


  • All guests must refrain from visiting, if they have a temperature above 99.9°, chills, cough, shortness of breath or difficulty breathing, fatigue, muscle or body aches, headache, new loss of taste or smell, sore throat, congestion or runny nose, nausea, vomiting, diarrhea or other COVID-19 related symptoms.
  • Anyone having had any possible exposure to COVID-19, must delay their visit.

Face Masks

  • All visitors, except those under two years of age, must remain masked at all times.
  • Face masks are mandatory for all residents and guests when in public spaces such as hallways, elevators, lobbies and when social distancing cannot be maintained.
  • Maintain social distancing in your apartment and remain masked.

Common Areas

  • Apartment guests are not permitted in common areas or lounges.
  • Residents and guests should avoid contact with other residents during visits.

Off-Campus Visits/Trips

  • Limit off-campus visits to family members.
  • Make sure that you and your family wear a face mask when you are in public spaces or around people who do not live with you.
  • Always practice safe social/physical distancing.

Overnight Visitation

  • Cottage residents may resume overnight visits with family members only.
  • Family members must be limited to two or less people.
  • Overnight guest(s) must register with the residential living wellness nurse prior to arrival.
  • Overnight stays are not permitted in the apartments.

Be Safe and Vigilant – Green does not mean GO in the war against COVID-19!

  • Now is not the time to let our guard down.
  • Wash/sanitize your hands, wear your face mask & practice safe social/physical distancing.
  • Your personal decisions impact others and can help prevent the spread of COVID-19.
  • We reserve the right to revise these guidelines as necessary to prevent the spread of this deadly virus.
  • Your health and safety always has been & remains our #1 priority.

If you would like to learn more about the guidelines for our other programs and services, visit our corporate site. We will continue to post updates here and on our Facebook page, www.facebook.com/SpiriTrustLutheran.

We appreciate your continued cooperation and understanding during this time of uncertainty as we strive to keep our residents, clients, participants, team members and volunteers healthy and virus-free!